Kiki's Reset Room

Last Updated: August 13, 2026

This Privacy Policy describes how Kiki’s Reset Room (“Kiki’s Reset Room,” “we,” “our,” or “us”) collects, uses, maintains, and discloses Personal Information when you access or use shop.kikisresetroom.com, our related websites, online store, and other services we provide collectively, the “Services”).

“Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to an individual or household.

Information We Collect

Personal Information You Provide

We collect Personal Information that you provide when you:

• Access or use the Services;
• Create an account;
• Purchase or attempt to purchase a product;
• Register for an offering or membership, when available;
• Subscribe to newsletters, marketing communications, or updates;
• Contact us regarding an order, product, or other matter; or
• Otherwise communicate with us online or offline.

The Personal Information you provide may include:

• Account Information: Your name, contact information, account credentials, transaction history, and other information connected with your account.
• Purchase and Registration Information: Your name, email address, shipping address, billing address, telephone number, and information related to an order or registration.
• Financial Information: When you make a purchase, our payment-processing providers may collect your payment information and, when permitted by law, certain government-issued identifiers for fraud-prevention or verification purposes.
• Transaction Information: Information about your purchases, including the products purchased, purchase amount, payment status, and transaction date.
• Communications: Your name, contact information, and the contents of messages or other communications you send to us.
• Marketing and Membership Information: Your email preferences, membership information, and information you provide when participating in promotions, referrals, or other programs.

You are not required to provide Personal Information. However, certain features of the Services may not function or may not be available without it.

Personal Information Collected Automatically

We and certain vendors acting on our behalf may automatically collect information when you access or interact with the Services, including:

• Log Data: Your Internet Protocol address, browser type, browser settings, operating system, referring page, and the date and time of your interaction with the Services.
• Usage Data: Information about how you use the Services, including the pages and products you view, how often you visit, the actions you take, and how you navigate the Services.
• Device Information: Information about the computer, mobile telephone, tablet, or other device you use, including device identifiers, device type, operating system, and browser.
• Location Information: Your approximate location as inferred from your Internet Protocol address.
• Cookies and Similar Technologies: We and our vendors may use cookies, pixels, tags, clear GIFs, and similar technologies to understand how visitors use the Services, remember preferences, maintain account sessions, measure performance, conduct research and analytics, improve the Services, and support marketing activities.

These technologies may also be used in emails to determine whether a message was opened, viewed, or forwarded and whether a link was selected.

Most browsers accept cookies automatically. You may be able to change your browser settings to reject or remove cookies. Disabling cookies may prevent certain parts of the Services from functioning properly. You may also manage your choices through the cookie-preference controls made available on the Services.

Personal Information Received From Third Parties

We may receive Personal Information from vendors and other third parties that assist us with operating the Services, processing payments, fulfilling orders, providing customer support, conducting analytics, preventing fraud, or delivering marketing.

We may combine information received from third parties with information you provide directly or that is collected automatically through the Services.

How We Use Personal Information

We may use Personal Information to:

• Provide, operate, maintain, improve, and enhance the Services;
• Process and fulfill orders, payments, refunds, and other transactions;
• Create and maintain customer accounts;
• Communicate with you about orders, products, services, and account activity;
• Provide requested information and customer support;
• Send newsletters, product announcements, promotions, and other marketing communications when permitted by law;
• Understand and analyze how visitors use the Services;
• Develop new products, services, features, and functionality;
• Personalize content, recommendations, and user experiences;
• Detect, investigate, and prevent fraud, misuse, security incidents, and other harmful activity;
• Protect the rights, safety, property, and integrity of Kiki’s Reset Room, our customers, our vendors, and others;
• Conduct research, analytics, reporting, and business planning;
• Enforce our agreements and legal rights;
• Comply with applicable laws, regulations, legal processes, and governmental requests; and
• Fulfill any other purpose disclosed when the information is collected.

Aggregated and De-Identified Information

We may aggregate or de-identify Personal Information so that it can no longer reasonably identify you. We may use aggregated or de-identified information for lawful purposes, including research, analytics, reporting, improving the Services, and developing new features.

We may disclose aggregated or de-identified information to third parties, including vendors, analytics providers, advertisers, promotional partners, sponsors, and event promoters. We will maintain such information in aggregated or de-identified form and will not attempt to reidentify it unless permitted or required by law.

Disclosure of Personal Information

We may disclose Personal Information to the following parties or under the following circumstances:

• Affiliates: We may disclose Personal Information to entities affiliated with Kiki’s Reset Room, including subsidiaries or related businesses.
• Vendors and Service Providers: We may disclose Personal Information to vendors, contractors, and service providers that perform services on our behalf. These providers include Fourthwall, Inc., a Delaware corporation that provides our ecommerce, website, payment, merchandising, fulfillment, and customer-support solutions. Other vendors may provide data storage, analytics, billing, marketing, security, fraud prevention, product features, customer service, and legal services.
• Payment Processors: Payment information may be disclosed to payment processors and financial institutions as necessary to complete transactions, prevent fraud, process refunds, and meet legal requirements.
• Protection of Kiki’s Reset Room and Others: We may disclose Personal Information when we believe in good faith that doing so is necessary or appropriate to protect or defend the rights, safety, property, or integrity of Kiki’s Reset Room, our customers, our vendors, or others.
• Legal Requirements: We may disclose Personal Information to government authorities or other parties when we believe disclosure is necessary or appropriate to comply with a law, regulation, subpoena, warrant, court order, law-enforcement request, or other legal process.
• Business Transfers: We may disclose Personal Information in connection with a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, transition to another provider, or similar business transaction, including during related due diligence.
• With Your Consent or at Your Direction: We may disclose Personal Information to other parties when you authorize or direct us to do so.
• Online Analytics and Tailored Advertising

Online Analytics

The Services may use third-party analytics providers, including Google Analytics, to help us understand how visitors use the Services.

These providers may use cookies and similar technologies to collect information such as your device type, browser, Internet Protocol address, referring page, pages visited, and interactions with the Services. This information may be collected directly by the analytics provider or disclosed to it for analysis.

You may learn more about limiting Google Analytics by using the Google Analytics Opt-out Browser Add-on.

Tailored Advertising

We and certain third parties may use advertising technologies to collect information about your activity on the Services and other websites. This information may be used to:

• Measure the effectiveness of advertising;
• Understand how advertisements relate to visits or purchases;
• Personalize marketing based on previous interactions; and
• Deliver advertising that may be more relevant to your interests.

Cookies may be associated with de-identified data or data that has been converted into a hashed, non-human-readable form, such as a hashed email address.

You may learn more about interest-based advertising and available choices through:

• The Network Advertising Initiative;
• The Digital Advertising Alliance WebChoices tool;
• The European Interactive Digital Advertising Alliance; and
• Google Ads Settings.

Opting out of tailored advertising does not necessarily prevent you from receiving advertisements. The advertisements you receive may simply be less relevant to your interests.

Some preferences are stored through cookies and may need to be renewed if you delete cookies, change browsers, or use another device.

Your Privacy Rights

Depending on where you live and whether the applicable privacy law applies to Kiki’s Reset Room, you may have the right to:

• Request access to Personal Information we maintain about you;
• Receive information about how we collect, use, or disclose your Personal Information;
• Request correction of inaccurate Personal Information;
• Request deletion of certain Personal Information;
• Receive a portable copy of certain Personal Information;
• Restrict or object to certain processing activities;
• Withdraw consent when processing is based on consent;
• Opt out of certain targeted advertising, sales, or sharing;
• Appeal a decision concerning a privacy request, when applicable; and
• Submit a complaint to an applicable data-protection authority.

These rights are not absolute and may be subject to legal exceptions. We may ask for information reasonably necessary to verify your identity before processing a request.

To submit a privacy request, email contact@support.shop.kikisresetroom.com.

Residents of the European Economic Area and United Kingdom

To the extent applicable, Kiki’s Reset Room is the data controller of the Personal Information it handles under this Privacy Policy. This means we determine how and why certain Personal Information is collected, used, and disclosed.

Our legal grounds for processing may include:

• Contractual Necessity: We may process Personal Information when necessary to fulfill our contractual commitments, including processing and delivering an order.
• Consent: We may process Personal Information based on your consent when required by law. You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
• Legitimate Interests: We may process Personal Information to further legitimate business interests that are not overridden by your rights and freedoms. These interests may include providing customer service, improving the Services, offering promotions, maintaining security, preventing fraud, conducting analytics, and managing legal matters.
• Legal Compliance: We may process Personal Information when necessary to comply with tax, accounting, regulatory, and other legal obligations.

You may also have the right to lodge a complaint with the data-protection authority in the country where you live, work, or believe a violation occurred.

Residents of California

This section applies to California residents to the extent Kiki’s Reset Room is subject to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 collectively, the “CCPA.”

Terms defined by the CCPA have the same meanings when used in this section.

Categories of Personal Information Collected

During the preceding 12 months, we may have collected the following categories of Personal Information:

Identifiers

Examples include names, email addresses, telephone numbers, shipping addresses, billing addresses, account credentials, and information described in California Civil Code Section 1798.80.

We may use identifiers to provide the Services, communicate with customers, process transactions, provide support, conduct analytics, improve our products and services, prevent fraud, comply with legal obligations, protect safety and security, and conduct marketing.

Identifiers may be disclosed to affiliates, vendors, service providers, payment processors, advertising partners, legal and security-related entities, parties involved in a business transaction, and others with your consent.

Internet, Network, and Device Activity

Examples include device type, operating system, browser type, referring pages, pages viewed, actions taken, and the frequency and duration of visits.

We may use this information for the same general purposes described for identifiers, including operating and improving the Services, analytics, security, fraud prevention, and marketing.

This information may be disclosed to affiliates, vendors, service providers, analytics providers, advertising partners, legal and security-related entities, parties involved in a business transaction, and others with your consent.

Financial Information

Examples include payment-card or other payment information processed or maintained by our payment providers.

We may use financial information to process transactions, provide the Services, prevent fraud, protect security, comply with legal obligations, and enforce our terms.

Financial information may be disclosed to payment processors, financial institutions, fraud-prevention providers, and legal or security-related entities.

Commercial Information

Examples include products or services purchased, considered, or viewed and other transaction information.

We may use commercial information to process orders, provide customer support, analyze and improve the Services, prevent fraud, comply with legal obligations, and conduct marketing.

Commercial information may be disclosed to affiliates, vendors, service providers, analytics providers, advertising partners, legal and security-related entities, parties involved in a business transaction, and others with your consent.

Audio or Visual Information

This may include audio recordings or other information collected during customer-support interactions, when applicable.

We may use this information to provide support, maintain quality, protect security, resolve disputes, and comply with legal requirements.

This information may be disclosed to vendors, service providers, legal and security-related entities, parties involved in a business transaction, and others with your consent.

Other Personal Information

This category includes other information that directly or indirectly identifies you, such as information included in emails, forms, or other communications.

How we use or disclose this information will depend on the nature of the information and the reason it was provided.

Sensitive Personal Information

We may collect account login information, passwords, or other credentials used to access the Services. We use and disclose Sensitive Personal Information only for legally permitted purposes, including providing requested services, maintaining accounts, preventing fraud, and protecting security.

Sources of Personal Information

We may obtain Personal Information:

1. Directly from you;
2. Automatically through your use of the Services;
3. From affiliates, vendors, and service providers; and
4. From other parties, including marketers, analytics providers, advertising partners, and other users.

Notice of Financial Incentives

We may offer programs such as referral discounts or other incentives. Participation is voluntary.

When you participate, we may collect information described in the applicable program, such as your name or email address. The specific reward, material terms, and method for withdrawing from the program will be disclosed when the incentive is offered.

The value of an incentive is a reasonable approximation of the value of the Personal Information connected with the program. We may estimate that value by considering factors such as revenue associated with referrals and the expenses involved in operating the program.

You may withdraw from a financial-incentive program at any time by following the program instructions or contacting us.

California Privacy Rights

Subject to applicable exceptions, California residents may request that we:

• Disclose the categories and specific pieces of Personal Information collected about them;
• Disclose the sources from which Personal Information was collected;
• Disclose the business or commercial purposes for collecting, selling, or sharing Personal Information;
• Disclose the categories of third parties to whom Personal Information was disclosed, sold, or shared;
• Provide access to or a copy of certain Personal Information;
• Correct inaccurate Personal Information;
• Delete certain Personal Information;
• Limit certain uses and disclosures of Sensitive Personal Information; and
• Opt them out of the sale or sharing of Personal Information.

California residents also have the right not to receive discriminatory treatment for exercising their privacy rights.

Certain information may be exempt from a request. We may also need to retain information to provide requested services, complete transactions, detect fraud, protect security, meet legal obligations, or exercise legal rights.

To exercise a California privacy right, email contact@support.shop.kikisresetroom.com or call 1-833-484-9255.

We will take reasonable steps to verify your identity before completing a request. We may request additional information when necessary for verification.

You may designate an authorized agent to submit a request on your behalf. We may require written authorization or a valid power of attorney and may still ask you to verify your identity directly.

Sale and Sharing of Personal Information

We may disclose Personal Information to analytics providers and advertising partners. Under the CCPA, certain disclosures may be considered a “sale” of Personal Information or “sharing” for cross-context behavioral advertising, even when no money is exchanged.

During the preceding 12 months, the categories of Personal Information involved may have included:

• Identifiers: Disclosed to advertising partners and analytics providers for activities that may be considered a sale and shared with advertising partners.
• Commercial Information: Disclosed to advertising partners and analytics providers for activities that may be considered a sale and shared with advertising partners.
• Internet, Network, and Device Activity: Disclosed to advertising partners and analytics providers for activities that may be considered a sale and shared with advertising partners.

To opt out of disclosures that may be considered sales or sharing, email contact@support.shop.kikisresetroom.com.

We also recognize applicable opt-out preference signals, including the Global Privacy Control. A preference signal generally applies only to the browser or device from which it is sent. Learn more at Global Privacy Control.

We do not knowingly sell or share the Personal Information of children under 16.

California “Shine the Light”

California residents may request certain information regarding the disclosure of Personal Information to third parties for their direct-marketing purposes. We do not disclose Personal Information to third parties for their own direct-marketing purposes as contemplated by California’s “Shine the Light” law.

Do Not Track

Some browsers provide a “Do Not Track” signal. Because there is not currently a universally accepted standard for responding to these signals, the Services do not respond to browser-initiated Do Not Track signals.

Do Not Track is separate from the Global Privacy Control signal described above.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect, maintain, or use Personal Information from children under 13.

If you believe a child has provided Personal Information through the Services in violation of this Privacy Policy, contact us at contact@support.shop.kikisresetroom.com.

Data Retention

We retain Personal Information for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing the Services, processing transactions, maintaining business records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

The applicable retention period depends on the type of information, the reason it was collected, legal requirements, operational needs, and your choices. When Personal Information is no longer required, we may delete, anonymize, or aggregate it.

Security

We use physical, administrative, and electronic safeguards designed to protect the Personal Information we maintain.

No method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security or privacy of Personal Information.

International Transfers

Personal Information may be stored or processed in the United States and other countries where Kiki’s Reset Room or its vendors operate. These countries may have privacy laws that differ from those in your country.

When required by law, we use appropriate safeguards for international transfers of Personal Information.

By using the Services or providing Personal Information, you acknowledge that your information may be transferred to and processed in the United States and other applicable countries.

Third-Party Links and Services

The Services may contain links to websites, products, or services operated by third parties. We do not control and are not responsible for the privacy practices of those third parties.

This Privacy Policy does not apply to information you provide directly to an unaffiliated third party. Review the third party’s privacy policy before providing Personal Information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in the law, our information practices, our vendors, or the features of the Services.

When we update the policy, we will revise the “Last Updated” date at the beginning of this page. Your continued use of the Services after an update means the revised Privacy Policy will apply to future interactions with the Services, subject to applicable law.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Kiki’s Reset Room
Website: shop.kikisresetroom.com
Email: contact@support.shop.kikisresetroom.com